FAQ'S

Have Questions?
We Have Answers.

Get answers from questions frequently asked.

If you do not find your question here and have doubts, feel free to dm us @Estheticsby.yeli or contact us at contact.flutterwayss@gmail.com

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

What is your refund policy?

Please note that all sales are final. We do not accept returns or exchanges on any products due to health and sanitation concerns.

If your order arrives damaged, defective, or if you receive the wrong item, please contact us at contact.fluttterwayss@gmail.com within 7 days of delivery. Be sure to include:

  • Your full name and order number
  • A description of the issue
  • Clear photo(s) of the product and packaging.

FOR MORE INFORMATION, scroll to the bottom of the home page and click "REFUND POLICY"

What’s the difference between CC curl and D curl?

CC Curl

  • A more natural-looking lift
  • A softer, subtle everyday look
  • Enhances almond, monolid, or naturally lifted eyes
  • A curl that blends well with natural lashes, if a client has curly lashes you don't want to add anything curlier than a CC
  • A look that’s pretty but not too dramatic

D Curl

  • A bolder, more dramatic lift
  • A lash line that really pops
  • To open up hooded or downturned eyes
  • A curl that works best in cat eye (TIP: use CC curl throughout then D curl for the ends) example: 11-14 cc, 15 or 16 D curl at ends 
  • Best for making those spikes/wispy sets pop. Ex: 11-14 cc base, 13-16 D curl spikes/wisps

How can I book an appointment with you?

You can book an appointment with me by contacting me on instagram @estheticsby.yeli or visiting my link BOOK HERE

Are your lash trays mixed lengths?

Yes! Our trays come in mixed lengths so you can create dimensional, customized sets with ease.

Each tray is clearly labeled and organized by length (for example, 9–13mm or 14–18mm) — making it easy to design wispy, layered, or styled sets without switching trays.

  • Perfect for beginners and pros
  • Saves time + space in your kit
  • Available in CC curl & D curl

We also offer single-length trays if you like to stock up on specific favorites!

Do you offer local pickups?

Yes, we do! If you’re in or near Stockton California,, you can select Local Pickup at checkout. We’ll email or DM you to schedule a convenient time and send you pickup instructions.

  • Quick turnaround
  • No shipping fees
  • Perfect for last-minute restocks